Everything your business
needs to thrive.
From day-to-day helpdesk to enterprise-grade security, all under one roof, one bill, one team.
Core Managed Services
The foundation of every Cactus IT plan.
Real humans who answer. Unlimited support for covered devices via phone, email, or ticket portal.
Continuous monitoring of uptime, performance, disk space, and critical services, we see problems before you do.
OS and common app patching, scheduled around your business hours to minimize disruption.
Full documentation of your devices, users, and basic network notes, always current, always accessible.
Cloud & Identity
M365 and Google Workspace done right.
Create, modify, and disable accounts, groups, shared mailboxes, and permissions in M365 or Google Workspace.
MFA rollout and Conditional Access policies to protect identities from credential-based attacks.
SPF, DKIM, and DMARC setup and ongoing hygiene to protect your domain and block impersonation.
Monthly user/license reconciliation. You'll never pay for unused seats again.
Security Stack
Layered defenses scaled to your risk.
Malwarebytes on every managed device with alerting and remediation workflows. Included in all plans.
Blocks malicious domains and enforces content policies. Roaming client ensures policies follow laptops off-network.
Zero-trust approach, only approved apps, scripts, and libraries run. Dramatically reduces ransomware risk. Available on Premium tier.
API-based phishing, BEC, and malware protection for M365 and Google Workspace. Catches what native filters miss. Available on Premium tier.
Network & Infrastructure
From firewall to Wi-Fi.
Firmware, config backups, rule management, and VPN user support for your perimeter devices.
Wi-Fi optimization, VLAN setup, guest network segmentation, and ongoing health monitoring.
We sit on hold with your ISP so you don't have to. We handle escalations and coordinate resolution.
Uptime and availability monitoring for internet and key network gear. Available as a $15/site/month add-on.
How we get you up and running.
We talk through your environment and goals, no pressure, no pitch deck.
We document your devices, network, and security posture to build an accurate picture.
Tooling deployment and documentation, typically within two weeks.
Regular check-ins, proactive reviews, a dedicated team that knows your business.
Tools we use every day.